Music Maker JAM

Login Help

• Forgotten login details?
• Forgotten password?

General

• How do I back-up audio files created with Music Maker JAM? (Android)
• How do I back-up audio files created with Music Maker JAM? (iOS)
• Can I import/remix other music?

My Profile

• How can I change my artist name, profile pic and bio?
• How can I delete a song from my profile?
• How can I delete a comment from a song?
• How can I delete my account?

Beatcoins

• How can I get Beatcoins?
• What payment methods are accepted?
• I purchased Beatcoins but they don't appear in my account
• I completed an action in the Offerwall but didn't receive my Beatcoins

Mix Packs

• My Mix Packs won't finish downloading
• I cannot access a purchased Mix Pack (Android)
• Removing a Mix Pack to free up space

Projects

• How do I download the tracks I've made?
• Where are my projects stored?
• How can I back up my projects? (iOS)
• How can I back up my projects? (Android)
• How can I import my projects? (iOS & Android)

Vocal Recording

• How do I record vocals over my track?
• How do I create longer vocal recordings?
• My recorded vocals aren't in sync with the music
• How do I delete unused vocal recordings?

PRO Subscription

• How can I cancel my PRO subscription?

Troubleshooting

• Problem with downloading and installing Music Maker JAM (Android)

Licensing/Sharing

• How can I share a track to my Community profile?
• Can I monetise the tracks I create with MMJ?
• Why can't I share my track to YouTube/Instagram/Twitter?