Problem with downloading and installing Music Maker JAM (Android)

If you are having issues downloading and/or installing Music Maker JAM, we would recommend that you follow these steps:

A) Delete cache from Google Play Store

1. Delete the data and cache from the Google Play Store app.

2. Go to “Settings” on Android device > “App” Management Section

3. Find the Google Play Store app in the list and bring up the info page for it.

4. Here you can delete the app data and empty the app cache

B) Enable the “Download Manager App” and delete the cache and data

1. Go to “Settings” on Android device > “App” Management Section

2. Find the Download Manager app in the list.

3. Here you can delete the app data and empty the app cache

4. Make sure the app is NOT disabled.

The above steps should resolve the issue.

In case the issue still persists, please work your way through the complete Google troubleshooter for this kind of issue on the following website:
https://support.google.com/googleplay/troubleshooter/4592924